[192764] in North American Network Operators' Group
Bell Canada contact - need help with DNS issue
daemon@ATHENA.MIT.EDU (Rich Lafferty)
Sat Nov 19 21:10:11 2016
X-Original-To: nanog@nanog.org
From: Rich Lafferty <rich@lafferty.ca>
To: nanog@nanog.org
Date: Sat, 19 Nov 2016 11:13:30 -0500
Errors-To: nanog-bounces@nanog.org
Hi,
Does anyone have a NOC or DNS administrator contact at Bell Canada? =
Their Toronto nameservers are returning SERVFAIL for our domain =
freshbooks.com since a general Bell DNS issue midday yesterday.
$ dig freshbooks.com @207.164.234.129
; <<>> DiG 9.8.3-P1 <<>> freshbooks.com @207.164.234.129
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 54893
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;freshbooks.com. IN A
;; Query time: 305 msec
;; SERVER: 207.164.234.129#53(207.164.234.129)
;; WHEN: Sat Nov 19 10:44:59 2016
;; MSG SIZE rcvd: 32
No-one outside Bell is reporting issues, and other domains (ours or =
otherwise) are fine on Bell=E2=80=99s name servers.
Thanks,
-Rich
--=20
Rich Lafferty
Director of IT, FreshBooks - rich@freshbooks.com
http://www.freshbooks.com/
Toll-free: (866) 303-6061 =20
Phone: (416) 780-2700 x233
