[192390] in North American Network Operators' Group
Re: Should abuse mailboxes have quotas?
daemon@ATHENA.MIT.EDU (John Levine)
Thu Oct 27 13:04:03 2016
X-Original-To: nanog@nanog.org
Date: 25 Oct 2016 04:50:20 -0000
From: "John Levine" <johnl@iecc.com>
To: nanog@nanog.org
In-Reply-To: <20161027164757.GA29809@ussenterprise.ufp.org>
Errors-To: nanog-bounces@nanog.org
>Are there any ISP's left that read and respond to abuse@ in a timely
>fashion? I haven't seen one in at least a decade. Maybe I e-mail the
>wrong ones.
Or maybe you send reports that they can't act on. Mine are all in ARF
format and ISPs reply and tell me they've acted on them all the time.
In many cases they reports go into ticketing systems, so they'll get
acted on but you don't get an answer from a person. That's fine with
me, I'd rather they spend time swatting bad guys than composing mail
by hand.
R's,
John
