[192364] in North American Network Operators' Group
Re: Spitballing IoT Security
daemon@ATHENA.MIT.EDU (Ronald F. Guilmette)
Wed Oct 26 21:01:55 2016
X-Original-To: nanog@nanog.org
From: "Ronald F. Guilmette" <rfg@tristatelogic.com>
To: nanog@nanog.org
In-Reply-To: <58111BD4.80403@vaxination.ca>
Date: Wed, 26 Oct 2016 18:01:49 -0700
Errors-To: nanog-bounces@nanog.org
In message <58111BD4.80403@vaxination.ca>,
Jean-Francois Mezei <jfmezei_nanog@vaxination.ca> wrote:
>My smart TV not only hasn't gotten updates in years, but Sharp has
>stopped selling TVs in Canada. (not sure if they still sell TVs elsewhere).
A little more than 2 years ago, I bought a last-of-its-kind demo
model of a 50 inch Panasonic Plasma TV which was on sale (due to
having been discontinued by the manufacturer) from the local BestBuy.
Not long after, once I got the thing home, I realized that the
thing's understanding of current local time... important in
conjunction with the on-screen TV guide... was locked to Eastern
Standard Time, and there was no way to change it. (This was/is
a bit of a problem for me, as I'm in PST/PDT.)
I called up Panasonic and explained the whole thing to a first-
level tech support minion. She had no solution to offer me.
I insisted on speaking to a manager.
A manager got on the line and I prroceeded to re-explain the whole
issue to him. I said that I needed a firmware fix. He said that
there was no way the company was going to develop a fix "just for
you". Politely, I persisted and said that the TV firmware was
self-evidently faulty.
<<click>>
<<dial tone>>
