[191794] in North American Network Operators' Group

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Re: Krebs on Security booted off Akamai network after DDoS attack

daemon@ATHENA.MIT.EDU (Brielle Bruns)
Tue Sep 27 10:48:32 2016

X-Original-To: nanog@nanog.org
To: nanog@nanog.org
From: Brielle Bruns <bruns@2mbit.com>
Date: Tue, 27 Sep 2016 08:48:24 -0600
In-Reply-To: <B796C128-AFDF-45A1-B5AF-C29BFF06E54B@arbor.net>
Errors-To: nanog-bounces@nanog.org

On 9/26/16 10:05 PM, Roland Dobbins wrote:
> +1 for this capability in CPE.
>
> OTOH, it will be of no use whatsoever to the user.  Providing the user
> with access to anomalous traffic feeds won't help, either.
>
> Users aren't going to call in some third-party service/support company,
> either.

You start cutting off users or putting them into a walled garden until 
they fix their machines, and they will start caring.

This will only work if all providers including cable, DSL and *shudders* 
WISPs (hate to be blunt, but who from my experience tend to be the least 
experienced and network knowledgeable people running a customer network) 
do it so customer's can't just switch networks and 'make the problem go 
away'.

I use escalating price increases and delays in service/repair time on 
some of my consulting customers who do things I warned them to be more 
careful about.

It takes time, but when $cost starts to become prohibitive, they stop 
and think.   And the ones that never learn...  Well, that's more $$$ in 
my pocket for the effort that I would normally charge otherwise.

-- 
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org    /     http://www.ahbl.org

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