[191238] in North American Network Operators' Group
Re: Don't press the big red buttom on the wall!
daemon@ATHENA.MIT.EDU (Keith Stokes)
Tue Aug 30 10:40:58 2016
X-Original-To: nanog@nanog.org
From: Keith Stokes <keiths@neilltech.com>
To: Ken Chase <math@sizone.org>
Date: Tue, 30 Aug 2016 14:40:42 +0000
In-Reply-To: <20160830142110.GA792@sizone.org>
Cc: NANOG mailing list <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
At one point in one data center I dealt with a disgruntled employee hit the=
UPS disconnect button on the way out.
Same story, procedures modified, cover put over switch with a hammer to bre=
ak the glass, lessons learned, accounts credited.
On Aug 30, 2016, at 9:21 AM, Ken Chase <math@sizone.org<mailto:math@sizone.=
org>> wrote:
3 of my internet-lifetimes/startups ago, we had this happen when one of the=
L2
techs was doing their 'rounds' - but had a backpack on. They swung around a=
nd
hit the safety cover on the BRS - which got knocked off. They freaked
out a bit while putting the cover back on... and managed to activate it.
Dead silence followed: "Whoa! What wasn't that?!"
(A good story anyway. It wasnt clear from video exactly what happened. More
entertaining in review when sped up and backed with Yakety Sax.)
Hilarity ensued. Customers irated. Procedures were modified. SLAs were paid=
.
Nicknames were coined.
Could also be that it was a bit too red and shiny:
https://www.youtube.com/watch?v=3DNITBfc1EOBo#t=3D27s
/kc
On Mon, Aug 29, 2016 at 10:31:27PM -0700, Aaron C. de Bruyn said:
"???Unfortunately because it was human error we weren???t prepared for it,?=
??
Holmes said."
I'm glad to know they are prepared for errors by deities and squirrels.
-A
On Mon, Aug 29, 2016 at 4:02 PM, Alan Buxey <A.L.M.Buxey@lboro.ac.uk<mailto=
:A.L.M.Buxey@lboro.ac.uk>> wrote:
???Unfortunately because it was human >error we weren???t prepared for it,?=
??
Holmes said.
"But it's elementary!" Watson retorted
:)
alan
--
Ken Chase - Toronto Canada
---
Keith Stokes
