[191133] in North American Network Operators' Group

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=?UTF-8?Q?Re=3A_China_Unicom_=E2=80=93_Does_anyone_still_work_for_them?=

daemon@ATHENA.MIT.EDU (Eric Kuhnke)
Thu Aug 18 23:44:35 2016

X-Original-To: nanog@nanog.org
In-Reply-To: <934c37659e3f47859006273c43809f2b@EX-01.m21.local>
From: Eric Kuhnke <eric.kuhnke@gmail.com>
Date: Thu, 18 Aug 2016 20:42:16 -0700
To: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org

Is it nuts to ask if you've had fluent Mandarin or Cantonese speaking staff
members contact them?


On Thu, Aug 18, 2016 at 6:52 PM, James Braunegg <james.braunegg@micron21.co=
m
> wrote:

> Dear All
>
> Just wondering if anyone is responsible and proactive and wants new IP
> Transit sales for China Unicom =E2=80=A6 or is it time to say good bye to=
 using
> China Unicom and hello to China Telecom ?
>
> Whilst we are a client of China Unicom purchasing IP transit, the support
> / service provision lead times to date has been a horrible experience.=E2=
=80=A6  My
> current contacts within the USA rarely reply to emails and services take =
12
> months+ to be provisioned=E2=80=A6. staff who have been helpful in the pa=
st just
> disappear into thin air=E2=80=A6 It feels like they just don=E2=80=99t wa=
nt my money=E2=80=A6. So
> any Advice would be great.
>
> Looking forward to hearing from anyone who can help
>
> Kindest Regards
>
> James Braunegg
> P:  1300 769 972  |  M:  0488 997 207 |  D:  (03) 9751 7616
> E:   james.braunegg@micron21.com<mailto:james.braunegg@micron21.com>  |
> ABN:  12 109 977 666
> W:  www.micron21.com/ddos-protection<http://www.
> micron21.com/ddos-protection>   T: @micron21
>
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> service and system updates.
>
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>
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