[191106] in North American Network Operators' Group
Re: Arista unqualified SFP
daemon@ATHENA.MIT.EDU (Mark Tinka)
Thu Aug 18 13:35:07 2016
X-Original-To: nanog@nanog.org
To: Nick Hilliard <nick@foobar.org>, Tim Jackson <jackson.tim@gmail.com>
From: Mark Tinka <mark.tinka@seacom.mu>
Date: Thu, 18 Aug 2016 14:45:31 +0200
In-Reply-To: <57B5AD1A.90408@foobar.org>
Cc: nanog list <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
On 18/Aug/16 14:42, Nick Hilliard wrote:
>
> It is always better to clarify this sort of thing with the account
> management team before purchasing, and preferably have it in email or
> writing. After that, the best approach is to ask support and/or account
> management nicely rather than "bitching and moaning" as someone else
> suggested - diplomacy is usually a better long term basis for having a
> good relationship with your vendor. Often it's useful to point out
> discussions like this which indicate that it's been enabled for other
> people.
+1.
We politely said to Arista, "We like your box, but we're afraid that if
we can't use our existing optics, we'd all miss out on a good
opportunity working together".
That did the job.
Mark.
