[191053] in North American Network Operators' Group
Re: Zayo Extortion
daemon@ATHENA.MIT.EDU (Chris Knipe)
Mon Aug 15 11:49:12 2016
X-Original-To: nanog@nanog.org
In-Reply-To: <13841.1471275688@turing-police.cc.vt.edu>
From: Chris Knipe <savage@savage.za.org>
Date: Mon, 15 Aug 2016 17:49:06 +0200
To: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
On Mon, Aug 15, 2016 at 5:41 PM, <Valdis.Kletnieks@vt.edu> wrote:
> On Mon, 15 Aug 2016 11:16:26 -0400, Jon Lewis said:
> > Obvious first question would be, have you fallen behind paying your bill?
>
> And if you're in fact up-to-date, make sure you have *proof* of same. It's
> not unheard of for providers to mis-credit your payments and then think
> you're
> behind. Usually showing them proof that funds were transferred to the
> provider, and it's *their* problem to fix their accounting system, is
> sufficient to make them change their tune *really* fast...
>
Although a company that can't manage their book keeping properly, is IMHO
enough reason to not use them... :-)
--
Regards,
Chris Knipe