[190928] in North American Network Operators' Group
Re: Clueful BGP from TW-Telecom/L3
daemon@ATHENA.MIT.EDU (Scott Morris)
Wed Aug 3 10:35:33 2016
X-Original-To: nanog@nanog.org
Date: Wed, 3 Aug 2016 10:32:33 -0400
In-Reply-To: <CADy9NBDoBanQMpxGJo3qSRBdVxHMkMygjmsxSWg9pLQZKjUpcg@mail.gmail.com>
From: Scott Morris <swm@emanon.com>
To: Micah Croff <micahcroff@gmail.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
Yeah, considering that I STILL haven=E2=80=99t managed to get anyone in the=
ir supposed =E2=80=9CTier 3=E2=80=9D group to call back on the open case is=
just completely baffling to me. And with the Level 3 side, I=E2=80=99ve t=
ried all sorts of different communities they supposedly use only to find th=
at other policies override how those are treated along the way. I just do=
n=E2=80=99t understand how customer support can be such a difficult thing.
Scott
From: Micah Croff <micahcroff@gmail.com>
Date: Tuesday, July 26, 2016 at 6:21 PM
To: Scott Morris <swm@emanon.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Subject: Re: Clueful BGP from TW-Telecom/L3
Last I dealt with TW Telecom and BGP we had to explain to them that putting=
in a static route on both routers on top of BGP was not desired.=C2=A0 The=
n they reconfigured a circuit 30 miles away when trying to turn it up again=
causing an outage in our data center. =C2=A0
Sorry, not super hopeful when it comes to TW Telecom.
Micah
On Mon, Jul 25, 2016 at 8:51 PM, Scott Morris <swm@emanon.com> wrote:
Is there per chance anyone hanging on here who is clueful about BGP working=
with TW-Telecom and the recent integration with Level3????
I have a client that I consult with whose route is not getting sent from TW=
to L3 and the techs on the case are convinced we need to put different BGP=
communities in (both to TW link and other provider link) which of course w=
e are putting in to satisfy them, but magically it is not working.=C2=A0 Th=
is SHOULD be an easy thing to figure out using the Looking Glass servers wi=
thin both TW and Level3, but this concept is lost on techs we are dealing w=
ith.
Anyone internal there who can contact me off-list would be greatly apprecia=
ted!
Scott
swm@emanon.com
=
