[190673] in North American Network Operators' Group
Re: University of Alaska AS7774 NOC?
daemon@ATHENA.MIT.EDU (Britton Anderson)
Mon Jul 18 17:45:45 2016
X-Original-To: nanog@nanog.org
In-Reply-To: <CABNB40W7AWmC6eQJN0AArjGsZZ=cS8R1-LGAOMqtjFwsbZHJBQ@mail.gmail.com>
From: Britton Anderson <blanderson3@alaska.edu>
Date: Mon, 18 Jul 2016 13:16:53 -0800
To: Jeremy Austin <jhaustin@gmail.com>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
We responded to Jeremy off-list, which turned out to be a different issue,
but its worth noting. We swung AS7774 over to a different provider
yesterday morning at our three peering points. We spot checked several
route views and looking glass servers for AS paths around the globe and
didn't find any issues, but if folks wouldn't mind running traces to
137.229.0.0/16 & 199.165.64.0/18 and pinging me with any anomalies, that
would be great.
Thanks,
Britton
Britton Anderson <blanderson3@alaska.edu> | Senior Network Communications
Specialist | University of Alaska <http://www.alaska.edu/oit> |
907.450.8250
On Sun, Jul 17, 2016 at 8:19 PM, Jeremy Austin <jhaustin@gmail.com> wrote:
> On Sun, Jul 17, 2016 at 3:50 PM, Jeremy Austin <jhaustin@gmail.com> wrote:
>
> > If there's anyone on call at network operations for the University of
> > Alaska, AS7774, please contact me or ACS NOC, who have an open trouble
> > ticket.
> >
> > We appear to be having BPG reachability issues on your ACS peering.
> >
>
> I want to extend thanks to the folks at University of Alaska, several of
> whom contacted me immediately.
>
> The issue turned out to be with ACS (AS7782), whose network engineers are
> also on NANOG and called me almost right away, even the one on leave whom
> the NOC couldn't reach.
>
> That's what I call service. Thanks again, you deserve a shout out.
>
>
> --
> Jeremy Austin
>
> (907) 895-2311
> (907) 803-5422
> jhaustin@gmail.com
>
> Heritage NetWorks
> Whitestone Power & Communications
> Vertical Broadband, LLC
>
> Schedule a meeting: http://doodle.com/jermudgeon
>
