[189841] in North American Network Operators' Group
Re: Netflix banning HE tunnels
daemon@ATHENA.MIT.EDU (Michael Brown)
Tue Jun 7 23:49:43 2016
X-Original-To: nanog@nanog.org
Date: Tue, 07 Jun 2016 23:49:34 -0400
From: Michael Brown <michael@supermathie.net>
In-Reply-To: <e150ecbd-ceed-18ff-4977-6f10abb2fa46@velea.eu>
To: Elvis Daniel Velea <elvis@velea.eu>, nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
Or even easier, just block the he.net tunnel networks! Have them reject the=
traffic=E2=80=8E so it falls back to IPv4!
Better than a vague error message combined with poorly or mistrained =E2=80=
=8Esupport staff.
M.
=C2=A0 Original Message =C2=A0
From: Elvis Daniel Velea
Sent: Tuesday, June 7, 2016 22:12
To: nanog@nanog.org
Reply To: elvis@velea.eu
Subject: Re: Netflix banning HE tunnels
apparently, all they see is 3 people complaining on this mailing list..=20
well, this makes it 4 with me (and I have a bunch of people in various=20
countries complaining on facebook that they have been banned from using=20
netflix because they use an HE tunnel.
their answer - TURN IPV6 OFF!!! you're a techie so if you know how to=20
setup a tunnel, you must know how to redirect netflix to use IPv4=20
only... really?
the answer just pisses me off!
Netflix, YOU are the ones forcing people to turn IPv4 off... this is=20
just insane. tens (if not hundred) of thousands of people chose to use=20
HE tunnels because their ISP does not offer IPv6..
do you really expect all of them to turn it off? do you really want IPv6=20
usage in the world to go down by a few percent because you are unable to=20
figure out how to serve content?
I know nobody at Netflix will even answer to the e-mails on this list..=20
but I hope that they will at least acknowledge the problem and figure an=20
other way to block content by country.
ie: they could try to talk to HE to register each tunnel in a database=20
that points to the country of the user..
cheers,
elvis
On 6/8/16 1:01 AM, chris wrote:
> I am also in the same boat with a whole subnet affected even without a
> tunnel, tried multiple netflix support channels starting in early march a=
nd
> the ranges is still blocked 3 months later.
>
> I was a big fan of the service and somewhat of an addict up till this but
> I've really been shocked how this has been (mis)handled
>
> chris
>
> On Tue, Jun 7, 2016 at 7:23 AM, Davide Davini <diotonante@gmail.com> wrot=
e:
>
>> Today I discovered Netflix flagged my IPv6 IP block as "proxy/VPN" and I
>> can't use it if I don't disable the HE tunnel, which is the only way for
>> me to have IPv6 at the moment.
>>
>> But the fun part has been Netflix tech support:
>> "Oh I see, yeah we have been receiving reports of some other members
>> with ipv6 having this issues, at the moment Netflix is not really
>> designed to work with ipv6 connections, in this case I can recommend you
>> two things, one is to turn off the ipv6 and the other one will be to
>> contact directly with Hurricane Electric, there are some customers that
>> were able to use Netflix with an ipv6 under some specific settings set
>> by Hurricane Electric."
>>
>> I don't obviously expect HE to fix it, I don't pay for shit, it's a free
>> service, why should they?
>>
>> But it's fun to know that " Netflix is not really designed to work with
>> ipv6 connections ".
>>
>> Who did it say on this ML that the best way to solve these issues is
>> Netflix tech support? :)
>>
>> Ciao,
>> Davide Davini
>>
>>
