[187700] in North American Network Operators' Group
Re: Softlayer / Blocking Cuba IP's ?
daemon@ATHENA.MIT.EDU (Yang Yu)
Sat Feb 20 03:37:47 2016
X-Original-To: nanog@nanog.org
In-Reply-To: <003b01d16b8d$56ee3eb0$04cabc10$@wicks.co.nz>
From: Yang Yu <yang.yu.list@gmail.com>
Date: Sat, 20 Feb 2016 02:37:03 -0600
To: Tony Wicks <tony@wicks.co.nz>
Cc: nanog list <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
On Fri, Feb 19, 2016 at 9:18 PM, Tony Wicks <tony@wicks.co.nz> wrote:
> I had a couple of VM's (personal mail/web hosting) with a provider who us=
ed Softlayer for transit. About a month ago Softlayer (without any notice o=
r warning) blocked all outgoing port 25 at multipole datacentres for this p=
rovider. It took the hosting provider half a day to work out what had happe=
ned. Needless to say as much as I liked the company I had to move my hosts =
elsewhere (they did refund me to their credit). It seems that someone at So=
ftlayer is extremely aggressive on their blocking policies to the point of =
making their service unusable. I would highly recommend the community votes=
with its wallet when it comes to these turkeys.
>
http://knowledgelayer.softlayer.com/content/outbound-email-port-25
The announcement supposedly came out sometime late last year.
"We offer a trusted third party email relay service from SendGrid for
those customers who need to be able to send outbound email from their
domains or applications."
It seems some indirect customers were not informed of it until it went
into effect on Feb 1, 2016. For me the monitoring service on port 25
stopped working.
