[187623] in North American Network Operators' Group

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Re: Automated alarm notification

daemon@ATHENA.MIT.EDU (Robert Drake)
Mon Feb 15 08:01:07 2016

X-Original-To: nanog@nanog.org
To: <nanog@nanog.org>
From: Robert Drake <rdrake@direcpath.com>
Date: Mon, 15 Feb 2016 08:00:48 -0500
In-Reply-To: <001c01d16516$6202c690$260853b0$@iname.com>
Errors-To: nanog-bounces@nanog.org

OpenNMS has direct support for SNMP traps and multistage alerting. It's 
a pain in the ass to setup (depending on what you're doing*) but it's 
free and very high performance.

* if all your MIBS are already supported then 90% of the work is done 
and it's not so bad.  Just setup multistage alerts for 5 and 10 minute 
intervals depending on if something clears or if someone responds to the 
alert.  They support lots of alert types.  SMTP, SMS, voice call, a few 
ticketing systems, XMPP, twitter and probably more.


On 2/11/2016 4:51 PM, Frank Bulk wrote:
> Is anyone aware of software, or perhaps a service, that will take SNMP
> traps, properly parse them, and perform the appropriate call outs based on
> certain content, after waiting 5 or 10 minutes for any alarms that don't
> clear?
>
> I looked at PagerDuty, but they don't do any SNMP trap parsing, and nothing
> with set/clear.
>
> Frank
>


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