[187184] in North American Network Operators' Group
Re: Is it normal for your provider to withhold BGP peering info
daemon@ATHENA.MIT.EDU (Bob Evans)
Thu Jan 21 19:13:04 2016
X-Original-To: nanog@nanog.org
In-Reply-To: <alpine.BSF.2.20.1601211629220.48410@cnex.qbaryna.pbz>
Date: Thu, 21 Jan 2016 16:13:00 -0800
From: "Bob Evans" <bob@FiberInternetCenter.com>
To: "Sean Donelan" <sean@donelan.com>
Reply-To: bob@FiberInternetCenter.com
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
I agree with Sean. Poor planning always leads to poor service.
It sure makes for a fast clumsy cut over. But, you now know that you the
customer are not a priority or better planning steps would have been taken
for your consideration in advance.
Thank You
Bob Evans
CTO
> On Thu, 21 Jan 2016, c b wrote:
>> Is this a common SOP nowadays? Anyone care to explain why they wouldn't
>> just provide it ahead of time?
>
> Carrier saves costs by not having a clue, and has no idea which router
> will have an open port until they try to plug you in.
>
> Hope its not a long contract, because customer service never gets better
> ... only worse.
>
>
>
