[186829] in North American Network Operators' Group
Possible Level3 Latency and Packet Loss
daemon@ATHENA.MIT.EDU (Eric Rogers)
Tue Jan 5 12:07:24 2016
X-Original-To: nanog@nanog.org
X-Barracuda-Envelope-From: ecrogers@precisionds.com
Date: Tue, 5 Jan 2016 12:07:20 -0500
From: "Eric Rogers" <ecrogers@precisionds.com>
To: <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
I have several customers that have contacted us about VoIP quality, and
I have moved BGP away from Level3, and even through Cogent and/or HE to
try and bypass but it still goes back into Level3's network.
=20
Is there any way I can get an engineer from Level3 to contact me to help
troubleshoot this? The NOC will not talk with me as I am not a Customer
of Record.
=20
Eric Rogers
=20
www.pdsconnect.me
(317) 831-3000 x200
=20
