[186532] in North American Network Operators' Group
Re: Nat
daemon@ATHENA.MIT.EDU (Mark Tinka)
Tue Dec 22 00:57:47 2015
X-Original-To: nanog@nanog.org
To: Jason Baugher <jason@thebaughers.com>, Keith Medcalf <kmedcalf@dessus.com>
From: Mark Tinka <mark.tinka@seacom.mu>
Date: Tue, 22 Dec 2015 07:57:37 +0200
In-Reply-To: <CAGbD49oKJpbxiGpV-0om4NKdoyhDG6t7nLjMbnhagdzfWM4pQA@mail.gmail.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
On 21/Dec/15 07:22, Jason Baugher wrote:
>
> >From a service provider perspective, I feel we have 2 choices. The first is
> to spend a lot of time trying to educate our customers on how networks work
> and how to manage theirs. Personally, I'd rather have my fingernails pulled
> out. The second, and I feel much less likely to fail, is to spend time
> developing technology and service offerings to give our customers the easy,
> spoon-fed experience they're looking for - and charge them for it
> accordingly.
+1.
Car manufacturers gave us ABS, instead of lengthy manuals about how to
brake effectively in the wet.
Mark.
