[184662] in North American Network Operators' Group
Re: Microsoft / Outlook.com contact???
daemon@ATHENA.MIT.EDU (Michael J Wise)
Wed Oct 14 01:50:00 2015
X-Original-To: nanog@nanog.org
In-Reply-To: <20151013212645.7986b943@ispx.vb.futz.org>
Date: Tue, 13 Oct 2015 22:49:52 -0700
From: "Michael J Wise" <mjwise@kapu.net>
To: "Robert Story" <rstory@tislabs.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
> On Tue, 13 Oct 2015 17:47:28 -0700 Robert wrote:
> RG> On 10/13/2015 5:44 PM, Robert Story wrote:
> RG> > On Tue, 13 Oct 2015 12:25:27 -0700 Robert wrote:
> RG> > RG> We are having a problem with email from a certain IP being
> RG> > RG> rejected with code FBLW15. We have gone through the normal
> RG> > RG> channels but have received no communication/acknowledgement from
> RG> > RG> Microsoft at all. Emails to any domain with *outlook.com MX
> RG> > RG> records are rejected with the following:
> RG> > RG> [....]
> RG> > RG> We have emailed delist@messaging.microsoft.com, with no
> response.
> RG> >
> RG> > This has happened to me twice this year. Both times I got an
> RG> > auto-response fairly quickly, and a followup message within a week,
> RG> > and was delisted. Never could get any info on why I was listed in
> the
> RG> > first place, though.
> RG> >
> RG> >
> RG> > Robert
> RG> >
> RG> An MS engineer reached out earlier, gave me this:
> RG>
> RG> https://postmaster.live.com/snds/addnetwork.aspx
> RG>
> RG> Signing for and using that tool, I was able to pin-point the cause.
> You
> RG> can also sign-up for their junk-mail feedback loop.
> RG>
> RG> Hope this helps you next time!
>
> Excellent, thanks!
Unfortunately, that's not going to work if the refusal reason was FBLW15
(or TBLW15).
You're not dealing with an issue on the Outlook/Hotmail side of the house.
If you had provided the last two octets, I might have been able to give
some advice earlier, but alas, everyone seems loathe to actually say which
IP is having issues.
Aloha mai Nai`a.
--
" So this is how Liberty dies ... http://kapu.net/~mjwise/
" To Thunderous Applause.
