[184658] in North American Network Operators' Group
Re: Microsoft / Outlook.com contact???
daemon@ATHENA.MIT.EDU (Robert Glover)
Tue Oct 13 20:51:36 2015
X-Original-To: nanog@nanog.org
X-Barracuda-Envelope-From: robertg@garlic.com
To: Robert Story <rstory@tislabs.com>
From: Robert Glover <robertg@garlic.com>
Date: Tue, 13 Oct 2015 17:47:28 -0700
In-Reply-To: <20151013204423.535d736c@ispx.vb.futz.org>
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
On 10/13/2015 5:44 PM, Robert Story wrote:
> On Tue, 13 Oct 2015 12:25:27 -0700 Robert wrote:
> RG> We are having a problem with email from a certain IP being rejected
> RG> with code FBLW15. We have gone through the normal channels but have
> RG> received no communication/acknowledgement from Microsoft at all. Emails
> RG> to any domain with *outlook.com MX records are rejected with the
> RG> following:
> RG> [....]
> RG> We have emailed delist@messaging.microsoft.com, with no response.
>
> This has happened to me twice this year. Both times I got an auto-response
> fairly quickly, and a followup message within a week, and was delisted.
> Never could get any info on why I was listed in the first place, though.
>
>
> Robert
>
An MS engineer reached out earlier, gave me this:
https://postmaster.live.com/snds/addnetwork.aspx
Signing for and using that tool, I was able to pin-point the cause. You
can also sign-up for their junk-mail feedback loop.
Hope this helps you next time!
--
Sincerely,
Bobby Glover
Director of IS & Engineering
SVI Incorporated
