[182103] in North American Network Operators' Group

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AW: Level3 routing issue US west coast

daemon@ATHENA.MIT.EDU (=?iso-8859-1?Q?J=FCrgen_Jaritsch?=)
Fri Jul 10 09:06:49 2015

X-Original-To: nanog@nanog.org
From: =?iso-8859-1?Q?J=FCrgen_Jaritsch?= <jj@anexia.at>
To: Joseph Jenkins <joe@breathe-underwater.com>, "nanog@nanog.org"
 <nanog@nanog.org>
Date: Fri, 10 Jul 2015 13:06:45 +0000
In-Reply-To: <3F419656-849B-4D64-A5F1-5E081C91E2C5@breathe-underwater.com>
Errors-To: nanog-bounces@nanog.org

Hi Joseph,

in the meantime I have ~20 verified paths which are affected and Level3 is =
simply not competent enough to reroute/drop the affected path ...

FYI: my private ticket # is 9446435

###

There is also a new global ticket available:

Network Event Detail
Network Event Summary: 	Multiple devices were unreachable in Europe impacti=
ng IP services. =20
Event Ticket ID: 	9446797
Market Area Affected: 	Multiple Markets in Europe =20
Ticket Create Date: 	7/10/15 11:15:39 AM GMT =20
Impacted For: 	12 minutes =20
Event Status: 	Active =20
Time Since Last Update: 	1 hour 39 minutes =20

7/10/15 11:26:39 AM GMT 	The IP NOC reported multiple devices were simultan=
eously unreachable in Europe impacting IP services. The devices recovered w=
ithout any intervention from Level 3 after an interruption lasting twelve m=
inutes. Due to the possibility of additional impacted, the IP NOC will moni=
tor services until the completion of multiple ongoing events in the region.=
 A final update will be se

###

best regards

J=FCrgen Jaritsch
Head of Network & Infrastructure

ANEXIA Internetdienstleistungs GmbH

Telefon: +43-5-0556-300
Telefax: +43-5-0556-500

E-Mail: jj@anexia.at=20
Web: http://www.anexia.at

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra=DFe 140, 9020 Klagenfurt
Gesch=E4ftsf=FChrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U632166=
01


-----Urspr=FCngliche Nachricht-----
Von: NANOG [mailto:nanog-bounces@nanog.org] Im Auftrag von Joseph Jenkins
Gesendet: Freitag, 10. Juli 2015 14:55
An: nanog@nanog.org
Betreff: Re: Level3 routing issue US west coast

Level3 had an issue with one of their core routers in Los Angeles last nigh=
t(7pm Pacific) and early this morning(1am Pacific). Last update to my troub=
le ticket had the issue still being reviewed by engineering, but that a cor=
e router was dropping packets.

> On Jul 10, 2015, at 3:59 AM, J=FCrgen Jaritsch <jj@anexia.at> wrote:
>=20
> Hi,
>=20
> does anyone else experience issues with the Level3 network at the US west=
 coast? We see lots of broken paths like this:
>=20
>                                                      Packets             =
  Pings
> Host                                               Loss%   Snt   Last   A=
vg  Best  Wrst StDev
> 1. er-01.0v-00-03.anx01.klu.at.anexia-it.com        0.0%   231    0.6   0=
.5   0.2  18.1   1.2
> 2. cr-01.0v-08-06.anx01.klu.at.anexia-it.com        0.0%   231    0.5   9=
.9   0.3 361.1  40.1
> 3. cr-04.01-01-04.anx03.vie.at.anexia-it.com        0.0%   230    6.5   7=
.7   6.3  49.7   5.3
> 4. win-b4-link.telia.net                            0.0%   230    6.6   6=
.8   6.4  20.2   1.5
> 5. level-ic-1573273-wien-b4.c.telia.net             0.0%   230    6.6   9=
.3   6.3  69.1   9.6
> 6. ae-2-70.edge1.SanJose3.Level3.net               38.4%   230  164.8 165=
.0 164.5 194.9   2.6
> 7. ae-2-70.edge1.SanJose3.Level3.net               45.9%   230  164.7 164=
.8 164.5 174.1   0.9
> 8. 4.53.208.102                                    34.3%   230  634.9 310=
.7 168.5 680.1 199.7
> 9. TenGE5-4.br01.seo01.pccwbtn.net                 34.1%   230  412.0 455=
.2 304.9 954.6 203.4
> 10. sejong-telecom.ge5-3.br01.seo01.pccwbtn.net     40.6%   230  323.4 44=
1.4 323.1 822.0 182.1
> 11. 211.115.201.92                                  38.4%   230  289.8 41=
2.9 289.6 846.7 185.4
> 12. 61.250.89.2                                     35.8%   230  290.6 43=
9.4 290.2 804.3 205.1
> 13. ???
>=20
> Trace from NYC is also broken:
>=20
>                                                          Packets         =
      Pings
> Host                                                   Loss%   Snt   Last=
   Avg  Best  Wrst StDev
> 1. cr-01.0v-00-05.anx32.nyc.us.anexia-it.com            0.0%    30    0.4=
   4.3   0.4  57.8  13.3
> 2. nyk-b5-link.telia.net                                0.0%    30    0.3=
   0.4   0.3   0.9   0.1
> 3. ???
> 4. ae-3-80.edge1.SanJose3.Level3.net                   17.2%    30   71.7=
  73.2  71.7  98.7   5.5
> 5. ae-3-80.edge1.SanJose3.Level3.net                    0.0%    30   71.8=
  71.8  71.7  72.0   0.1
> 6. 4.53.208.102                                        31.0%    30  569.6=
 250.7  70.5 579.3 231.2
> 7. 63.218.250.73                                       31.0%    30  672.6=
 355.5 178.0 672.6 232.1
>=20
>=20
> At 10:24 UTC+2 it was even more broken:
>=20
>                                                      Packets             =
  Pings
> Host                                               Loss%   Snt   Last   A=
vg  Best  Wrst StDev
> 1. er-01.0v-00-03.anx01.klu.at.anexia-it.com        0.0%   326    0.4   0=
.5   0.3  39.7   2.2
> 2. cr-01.0v-08-06.anx01.klu.at.anexia-it.com        0.0%   326    0.5   6=
.7   0.3 198.1  26.3
> 3. cr-04.01-01-04.anx03.vie.at.anexia-it.com        0.0%   326    6.6   7=
.6   6.4  43.6   4.5
> 4. win-b4-link.telia.net                            0.0%   326    6.7   7=
.4   6.3  43.1   3.2
> 5. level-ic-1573273-wien-b4.c.telia.net             0.0%   326    6.9   9=
.2   6.3  73.2  10.1
> 6. ae-1-60.edge5.LosAngeles1.Level3.net            62.6%   326  164.7 165=
.5 164.5 176.7   1.5
>    ae-2-70.edge1.SanJose3.Level3.net
> 7. ae-1-60.edge5.LosAngeles1.Level3.net            63.1%   326  164.8 165=
.8 164.6 204.2   3.9
>    ae-2-70.edge1.SanJose3.Level3.net
> 8. 205.129.5.70                                    74.2%   326  799.9 487=
.2 169.0 799.9 305.7
>    4.53.208.102
> 9. TenGE5-4.br01.seo01.pccwbtn.net                 77.2%   326  1359. 701=
.0 308.7 3716. 510.6
> 10. sejong-telecom.ge5-3.br01.seo01.pccwbtn.net     75.1%   326  960.4 64=
3.0 323.4 960.4 307.6
> 11. 211.115.201.92                                  68.9%   326  925.3 67=
4.2 289.8 932.3 296.6
> 12. 61.250.89.2                                     72.9%   326  928.5 63=
7.2 291.9 928.5 304.3
> 13. ???
>=20
>=20
> best regards
>=20
> J=FCrgen Jaritsch
> Head of Network & Infrastructure
>=20
> ANEXIA Internetdienstleistungs GmbH
>=20
> Telefon: +43-5-0556-300
> Telefax: +43-5-0556-500
>=20
> E-Mail: jj@anexia.at<mailto:jj@anexia.at>
> Web: http://www.anexia.at<http://www.anexia.at/>
>=20
> Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra=DFe 140, 9020 Klagenfurt
> Gesch=E4ftsf=FChrer: Alexander Windbichler
> Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U6321=
6601
>=20


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