[181229] in North American Network Operators' Group

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Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

daemon@ATHENA.MIT.EDU (Hal Ponton)
Fri Jun 19 07:53:54 2015

X-Original-To: nanog@nanog.org
From: Hal Ponton <hal@buzcom.net>
In-Reply-To: <3d0213009982e0f66f370dac266bc47f.squirrel@66.201.44.180>
Date: Fri, 19 Jun 2015 11:45:51 +0100
To: "bob@FiberInternetCenter.com" <bob@FiberInternetCenter.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org

What version of the controller are you using, we're running 3.something at t=
hat works fine.

We've turned off auto update on all of the sites on the server, and Nagios m=
onitors them, we certainly don't see reboots 2-3 times a day, the last time o=
urs rebooted was when we lost power at our office.

Contact me off list if you want me to take a look.

Regards,

Hal Ponton

Senior Network Engineer

Buzcom / FibreWiFi

Tel: 07429 979 217
Email: hal@buzcom.net

> On 19 Jun 2015, at 11:01, Bob Evans <bob@FiberInternetCenter.com> wrote:
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> Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to recommend=

> at this point. We saw people mention this brand here on the list - people
> like them. So what could we have set incorrectly ? They drop link and
> re-provision on their own at odd times day or night.
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> We have completed everything tech support asked of us. (Really, lame
> emails they respond with as if they didn't read your text - they won't
> call and you can't call them). We used POE from ciscos - then changed to
> their POE provided. They didn't recommend it, but we plugged them all into=

> APC UPSes..... no difference. They all re-provision at different times
> even when no one is connected or in the building at odd hours like 2am.
> Each one does this 2-3 times per 24 hour period.
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> Has anyone else experienced this?
> Anyone know what we may have set incorrectly ?
> Is this normal - do people put up with the 2 mins the APs are unavailable
> about 3 times a day? (UniFi support acts like it's not a big issues.)
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> We use the UniFi controller on mac os x. We use their EdgeMax Edge Router.=

> All the latest software in everything UniFi.
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> Thank You
> Bob Evans
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