[181224] in North American Network Operators' Group
Re: Ghosts in our 6 New Ubiquity Pros - provision issues.
daemon@ATHENA.MIT.EDU (Jared Mauch)
Fri Jun 19 06:44:20 2015
X-Original-To: nanog@nanog.org
From: Jared Mauch <jared@puck.nether.net>
In-Reply-To: <3d0213009982e0f66f370dac266bc47f.squirrel@66.201.44.180>
Date: Fri, 19 Jun 2015 06:44:16 -0400
To: "bob@FiberInternetCenter.com" <bob@FiberInternetCenter.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
I have a variety of their gear and don't have problems like this. Have you r=
un a cable tester on the wiring? This sounds quite odd and is something I ha=
ven't seen.=20
They do most of their support in their forums vs email. The email is mainly f=
or RMA support.=20
What version software is on your controller and the UAP-Pros?
Jared Mauch
> On Jun 19, 2015, at 6:01 AM, Bob Evans <bob@FiberInternetCenter.com> wrote=
:
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> Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to recommend=
> at this point. We saw people mention this brand here on the list - people
> like them. So what could we have set incorrectly ? They drop link and
> re-provision on their own at odd times day or night.
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> We have completed everything tech support asked of us. (Really, lame
> emails they respond with as if they didn't read your text - they won't
> call and you can't call them). We used POE from ciscos - then changed to
> their POE provided. They didn't recommend it, but we plugged them all into=
> APC UPSes..... no difference. They all re-provision at different times
> even when no one is connected or in the building at odd hours like 2am.
> Each one does this 2-3 times per 24 hour period.
>=20
> Has anyone else experienced this?
> Anyone know what we may have set incorrectly ?
> Is this normal - do people put up with the 2 mins the APs are unavailable
> about 3 times a day? (UniFi support acts like it's not a big issues.)
>=20
> We use the UniFi controller on mac os x. We use their EdgeMax Edge Router.=
> All the latest software in everything UniFi.
>=20
> Thank You
> Bob Evans
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