[181026] in North American Network Operators' Group
RE: Open letter to Level3 concerning the global routing issues on
daemon@ATHENA.MIT.EDU (Evan Moore)
Sun Jun 14 11:29:08 2015
X-Original-To: nanog@nanog.org
From: Evan Moore <emoore@sover.net>
To: Jared Mauch <jared@puck.nether.net>, Stephen Satchell <list@satchell.net>
Date: Sun, 14 Jun 2015 11:29:00 -0400
In-Reply-To: <DD9125FF-D792-44C2-8F10-82FCA1E3AE5B@puck.nether.net>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
While this is all true, and I'm always willing to forgive honest errors acc=
ompanied by sincere admissions, my recent Level 3 experience (beginning pri=
or to the 12th) has strongly biased me toward the third option Niels meant:=
serious lack of clue. I've had multiple tickets open over several weeks i=
nquiring why Level 3 is announcing several /24s out of 8/8 to peers, and I =
keep getting told it's my fault. Supposedly my tickets have gone upstream =
to higher levels, but nothing changes and the answers I get are wrong.
If anyone with clue at Level 3 would like to redeem my faith, please get in=
touch.
ERM
Evan R Moore
Network Engineer and Bitwrangler
Sovernet Communications
emoore@sover.net
-----Original Message-----
From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Jared Mauch
Sent: Sunday, June 14, 2015 10:38 AM
To: Stephen Satchell
Cc: nanog@nanog.org
Subject: Re: Open letter to Level3 concerning the global routing issues on =
June 12th
There are lots of options from failure to follow procedure to software defe=
ct amongst others. We are all human, except for my coworker the Troy-bot-30=
00. Even well intentioned and motivated people have bad things happen to th=
em.=20
What I look for in these incidents is what can be learned and improved upon=
.=20
If you are motivated about the routing manifesto please join the mailing li=
st.=20
Thanks,
Jared Mauch
> On Jun 14, 2015, at 10:33 AM, Stephen Satchell <list@satchell.net> wrote:
>=20
>> On 06/14/2015 07:06 AM, Niels Bakker wrote:
>> * rafael@gav.ufsc.br (Rafael Possamai) [Sun 14 Jun 2015, 04:54 CEST]:
>>> This was either an isolated incident or they really don't care much.
>>=20
>> Have you considered the third option?
>=20
> Third option?
