[180969] in North American Network Operators' Group
Re: AS4788 Telecom Malaysia major route leak?
daemon@ATHENA.MIT.EDU (=?iso-8859-1?Q?J=FCrgen_Jaritsch?=)
Fri Jun 12 16:25:45 2015
X-Original-To: nanog@nanog.org
From: =?iso-8859-1?Q?J=FCrgen_Jaritsch?= <jj@anexia.at>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Fri, 12 Jun 2015 20:25:40 +0000
Errors-To: nanog-bounces@nanog.org
This is the official feedback:
Level 3's network, alongside some other ISP's, experienced service disrupti=
ons affecting customers in Europe, Asia and multiple other markets. IP, Voi=
ce and Content Delivery Network (CDN) services were affected for Level 3. T=
he root cause of the issue was isolated to a third party Internet Service P=
rovider in Asia that leaked internet routes resulting in traffic being sent=
to a destination that could not route them, which affected IP, Voice and C=
DN services in multiple markets. The issue has been resolved, but the provi=
der continues working to determine the specific root cause of the incident.=
At this time, customer services are restored with the exception of any tha=
t pose any possible risk to the Level 3 network. Maintaining a reliable, hi=
gh-performing network for our customers is our top priority. Level 3 will c=
ontinue to work with the provider to prevent a recurrence.
J=FCrgen Jaritsch
Head of Network & Infrastructure
ANEXIA Internetdienstleistungs GmbH
Telefon: +43-5-0556-300
Telefax: +43-5-0556-500
E-Mail: jj@anexia.at<mailto:jj@anexia.at>
Web: http://www.anexia.at<http://www.anexia.at/>
Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra=DFe 140, 9020 Klagenfurt
Gesch=E4ftsf=FChrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U632166=
01