[179788] in North American Network Operators' Group
Re: Alcatel-Lucent 7750 Service Router (SR)
daemon@ATHENA.MIT.EDU (Tim Franklin)
Thu May 7 13:04:07 2015
X-Original-To: nanog@nanog.org
Date: Thu, 7 May 2015 18:02:02 +0100 (BST)
From: Tim Franklin <tim@pelican.org>
To: NANOG <nanog@nanog.org>
In-Reply-To: <249EFAC3-8955-42E6-8DDD-8AEB1D3C2B86@spitwspots.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
> It really bothers me to see that people in this industry are so worried about
> a change of syntax or terminology. If there's one thing about the big
> vendors that bothers me, it's that these batteries of vendor specific tests
> have allowed many "techs" to get lazy. They simply can't seem to operate
> well, if at all, in a non-Cisco (primarily) environment.
I'd half-agree :)
Making "it's different" in and of itself a reason not to use a particular vendor does seem to head towards laziness.
But with the best will in the world, your good engineers *will* be slower until they familiarise with the new mind-maps (particularly things like the logical/physical split, SAPs, etc on the ALU) and the new magic words - although hopefully they'll be excited to learn something new too. Your weaker engineers are going to need more of a push and/or some help, and the further towards helpdesk and scripts you get, the more you're going to need to provide training - be that internal, external, new scripts and cribs sheets or whatever. That's an impact and cost it's unwise to ignore.
Regards,
Tim.
