[179294] in North American Network Operators' Group

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Re: Fixing Google geolocation screwups

daemon@ATHENA.MIT.EDU (Christopher Morrow)
Tue Apr 7 21:41:43 2015

X-Original-To: nanog@nanog.org
In-Reply-To: <alpine.OSX.2.11.1504072124070.27968@ary.lan>
Date: Tue, 7 Apr 2015 21:41:40 -0400
From: Christopher Morrow <morrowc.lists@gmail.com>
To: NANOG Mailing List <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org

"We'll investigate your report and, if necessary, pass the details on
to our engineering team. Updates to IP addresses may take more than a
month. We won't follow up with you individually but we'll do our best
to resolve the issue."

'more than a month' > 3wks.

On Tue, Apr 7, 2015 at 9:24 PM, John R. Levine <johnl@iecc.com> wrote:
>> https://support.google.com/websearch/answer/873?hl=en
>
>
> He says he sent in the IP update three weeks ago, nothing happened.  Any
> other suggestions?
>
>
>>
>>
>> On 7 April 2015 at 23:26, John Levine <johnl@iecc.com> wrote:
>>
>>> A friend of mine lives in Alabama and has business service from at&t.
>>> But Google thinks he's in France.  We've checked for various
>>> possibilities of VPNs and proxies and such, and it's pretty clear that
>>> the Goog's geolocation for addresses around 99.106.185.0/24 is screwed
>>> up.  Bing and other services correctly find him in Alabama.
>>>
>>> Poking around I see lots of advice about how to use Google's
>>> geolocation data, but nothing on how to update it.  Anyone
>>> know the secret?  TIA
>>>
>>> Regards,
>>> John Levine, johnl@iecc.com, Primary Perpetrator of "The Internet for
>>> Dummies",
>>> Please consider the environment before reading this e-mail. http://jl.ly
>>>
>>>
>>>
>>
>

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