[178330] in North American Network Operators' Group
Re: protection.outlook.com SMTP support contact needed
daemon@ATHENA.MIT.EDU (Michael J Wise)
Thu Feb 26 15:16:07 2015
X-Original-To: nanog@nanog.org
In-Reply-To: <alpine.BSF.2.11.1502261205380.46967@orthanc.ca>
Date: Thu, 26 Feb 2015 12:16:04 -0800
From: "Michael J Wise" <mjwise@kapu.net>
To: "Lyndon Nerenberg" <lyndon@orthanc.ca>
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
> I'm running into TLS interoperability problems with some of the SMTP
> servers under the inbound.protection.outlook.com domain. Are there any
> Outlook postmasters lurking here that could contact me off list to help
> debug this?
Maybe...
But I'd check to see if you might be on a DNSBL first, just to be sure, as
the Exchange Online Protection system doesn't advertise STARTTLS if your
IP is blocked. What is the IP address that you are sending from?
Otherwise, I would suggest having your recipient open a ticket with
Customer Support for fastest resolution and traceability.
Aloha mai Nai`a.
--
" So this is how Liberty dies ... http://kapu.net/~mjwise/
" To Thunderous Applause.