[177727] in North American Network Operators' Group
Re: Recommended wireless AP for 400 users office
daemon@ATHENA.MIT.EDU (Tim Franklin)
Mon Feb 2 05:24:43 2015
X-Original-To: nanog@nanog.org
Date: Mon, 2 Feb 2015 10:24:29 +0000 (GMT)
From: Tim Franklin <tim@pelican.org>
To: NANOG <nanog@nanog.org>
In-Reply-To: <DC85D08B84BB854086E9524DAB67D18726F6D253@Teriwood.miller.local>
Errors-To: nanog-bounces@nanog.org
> That's it. Step 1, buy the equipment at full price. Step 2, pay for the cloud
> management license, yearly. Step 3, no extended warranty option, so pay full
> price if equipment from step one fails.
As long as you're doing step 2 (which you *have* to, otherwise it's a brick), isn't step 3 "report device as failed, new device shipped to site, plug in cable, sucks down config of old device from the cloud, up and running again"?
I only so far have the demo gear from one of their (rather good) training courses, which has a couple of years left to run, rather than any live deployments, but that's my understanding of the support model from the meetings I've had with them to date.
Regards,
Tim.
