[176786] in North American Network Operators' Group
Re: Comcast thinks it ok to install public wifi in your house
daemon@ATHENA.MIT.EDU (Livingood, Jason)
Thu Dec 11 16:13:10 2014
X-Original-To: nanog@nanog.org
From: "Livingood, Jason" <Jason_Livingood@cable.comcast.com>
To: Doug Barton <dougb@dougbarton.us>, "nanog@nanog.org" <nanog@nanog.org>
Date: Thu, 11 Dec 2014 21:13:22 +0000
In-Reply-To: <5489F654.9020107@dougbarton.us>
Errors-To: nanog-bounces@nanog.org
On 12/11/14, 2:53 PM, "Doug Barton" <dougb@dougbarton.us> wrote:
>While that offer is noble, and appreciated, as are your other responses
>on this thread; personally I would be interested to hear more about how
>customers were notified. Was there a collateral piece included in their
>bill? Were they e-mailed?
It is a range of tactics. Depending on where someone lives there were
traditional media tactics to raise awareness. For example, where I am in
Philadelphia I saw video ads in the new SEPTA regional rail trains, saw it
printed on on monthly rail passes, and shown on small billboards in
stations. I get an electronic bill personally but I would guess people
with printed bills very likely got something inside the bill given the
other tactics employed.
I do know emails were sent regionally (probably 2009 - 2014) as the
network went live. This explained the monthly stories in the press, as the
news cycle seemed to rediscover this every time we rolled it out further.
If you became a customer after it was rolled out, it was a key aspect of
marketing to prospective customers (such as on our website) so probably
hard to miss.=20
>And are we correct in assuming that this is strictly opt-out?
>And is the report that if you opt out with your account that you are not
>then able to access the service elsewhere correct?
I=B9m not 100% sure. I think it is the case that you can use it even if you
disable it on your own AP.
Jason
