[176234] in North American Network Operators' Group
Re: Clueful Jive Communications Contact?
daemon@ATHENA.MIT.EDU (Sean Sinay)
Thu Nov 20 23:27:42 2014
X-Original-To: nanog@nanog.org
In-Reply-To: <CAKnNFz9dVPgwZfs24muh-DoGtHpceH9SdazxLddNYimAqtbxKw@mail.gmail.com>
From: Sean Sinay <smsinay@gmail.com>
Date: Thu, 20 Nov 2014 20:07:56 -0600
To: chris <tknchris@gmail.com>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
Would also appreciate the clueful contact as I have the same experience
with going through the normal support escalation. Primarily interested in
the networking folk who are intimately familiar with the Adtran CPE they
ship to customers. The 'Engineers' shipped two devices with no gateways
configured..
On Sat, Nov 8, 2014 at 11:24 AM, chris <tknchris@gmail.com> wrote:
> Thanks to all replies off-list. Contact has been made with all the right
> people in the right places. It really is amazing to see how active the
> nanog community is and all the great players involved.
>
> Chris
>
> On Fri, Nov 7, 2014 at 6:24 PM, chris <tknchris@gmail.com> wrote:
>
> > Sorry for the noise but If anyone from Jive Communications is on the list
> > or if anyone has any clueful technical contacts please contact me
> offlist.
> >
> > I have a very frustrated mutual customer we provide network services to
> > who utilizes Jive for their voice and we can see that there is
> intermittent
> > reachability problems and all attempts to go through normal support with
> > the information we have provided are going nowhere.
> >
> > Thanks
> > chris
> >
>
