[176103] in North American Network Operators' Group
Re: Zayo opinions
daemon@ATHENA.MIT.EDU (Daniel Rohan)
Wed Nov 12 17:09:23 2014
X-Original-To: nanog@nanog.org
In-Reply-To: <D476045F-06F0-4411-81C7-1A04A8E7764A@deadfrog.net>
From: Daniel Rohan <drohan@gmail.com>
Date: Wed, 12 Nov 2014 14:08:52 -0800
To: Ryan Wilkins <ryan@deadfrog.net>
Cc: NANOG <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
We've leased several 10G circuits from them and they perform adequately and
NOC has been responsive. Pacific Northwest Region.
-Dan
On Wed, Nov 12, 2014 at 1:33 PM, Ryan Wilkins <ryan@deadfrog.net> wrote:
> I don=E2=80=99t know the history on Zayo but they acquired Abovenet of wh=
ich I=E2=80=99m a
> customer.
>
> Quite frankly, I haven=E2=80=99t been impressed. The support went to shi=
t. The
> last two tickets that I=E2=80=99ve opened with them have had mixed result=
s. The
> first ticket they called me back 5 days after opening a ticket for a DDoS
> block request and the second they never called back for another DDoS bloc=
k
> request. Next time I call them I=E2=80=99m going to demand to speak with=
someone
> immediately.
>
> Otherwise, the network seems to be fine.
>
> Ryan
>
>
> > On Nov 12, 2014, at 4:16 PM, james jones <james@freedomnet.co.nz> wrote=
:
> >
> > I am current going through some vendor selection for tier 1 providers. =
I
> > was trying get some opinions on Zayo. I have personally never heard of
> > them. Thoughts?
>
>
