[175758] in North American Network Operators' Group

home help back first fref pref prev next nref lref last post

Comcast throttling?

daemon@ATHENA.MIT.EDU (Mark Price)
Fri Oct 31 15:42:40 2014

X-Original-To: nanog@nanog.org
Date: Fri, 31 Oct 2014 15:41:43 -0400
From: Mark Price <mprice@tqhosting.com>
To: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org

Similar to another thread on the list today, I'm troubleshooting a problem
for a customer on Comcast business fiber.

Downloading a file from one of our web servers is very slow (~15KByte/sec).
 mtr looks clean in both directions.  I added an IP address on the same
server from a different class C on our network, and downloads form this new
IP are fast (2MByte/sec).

Tracerouting from server to client is the same using both source IPs.  But,
one IP consistently has the very slow speeds that the other does not.
Changing our outbound path between different upstreams does not make a
difference.

It certainly feels like Comcast is throttling one of our IP ranges.  Could
someone at Comcast please contact me off-list for details?


Thanks,

Mark

home help back first fref pref prev next nref lref last post