[175754] in North American Network Operators' Group
Re: Industry standard bandwidth guarantee?
daemon@ATHENA.MIT.EDU (Carlos Alcantar)
Fri Oct 31 15:27:18 2014
X-Original-To: nanog@nanog.org
X-Barracuda-Envelope-From: carlos@race.com
From: Carlos Alcantar <carlos@race.com>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Fri, 31 Oct 2014 19:25:01 +0000
In-Reply-To: <00d801cff52b$a2c0d8e0$e8428aa0$@heliacal.net>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
+1 on this exactly what we do, keeps the calls down.
Carlos Alcantar
Race Communications / Race Team Member
1325 Howard Ave. #604, Burlingame, CA. 94010
Phone: +1 415 376 3314 / carlos@race.com / http://www.race.com
On 10/31/14, 9:56 AM, "Laszlo Hanyecz" <laszlo@heliacal.net> wrote:
>If you're selling to end users, under promise and over deliver. Tell them
>20Mbit but provision for 25. That way when they run their speedtest,
>they're delighted that they're getting more, instead of being disappointed
>and feeling screwed. In practice they will leave it idle most of the time
>anyway.
>This isn't a technical problem, it's just a matter of setting expectations
>and satisfying them. Some of the customers might be completely clueless,
>but if your goal is to make them happy, then explaining protocol overhead
>is
>probably not the right way.
>
>-Laszlo
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