[174986] in North American Network Operators' Group

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Re: Belkin Router issues this morning?

daemon@ATHENA.MIT.EDU (Livingood, Jason)
Tue Oct 7 17:54:12 2014

X-Original-To: nanog@nanog.org
From: "Livingood, Jason" <Jason_Livingood@cable.comcast.com>
To: Steve Atkins <steve@blighty.com>
Date: Tue, 7 Oct 2014 21:54:09 +0000
In-Reply-To: <B7A779F1-6E8A-4A17-8C89-00376053922D@blighty.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org

Geesh. It was a tough day - lots of our customers with Belkin devices. Agre=
e it has been fixable with customer changes but would have been better not =
to have to respond to this today (obviously).=20

Regards,
Jason=20

Jason Livingood
Comcast - Internet Services

> On Oct 7, 2014, at 12:08, "Steve Atkins" <steve@blighty.com> wrote:
>=20
>=20
>> On Oct 7, 2014, at 8:34 AM, Justin Krejci <jkrejci@usinternet.com> wrote=
:
>>=20
>> https://twitter.com/search?q=3D%23belkin
>>=20
>> Sounds like a bad firmware update most likely.
>> Presumably the Belkin routers perform caching DNS for the LAN clients fo=
r if the LAN clients use alternate DNS servers (OpenDNS, Google, your ISPs,=
 etc) there are no longer any issues for those devices, as reported by seve=
ral random people on the Internet.
>=20
> Over on outages, someone mentioned that heartbeat.belkin.com was unreacha=
ble from some areas, and that was causing their routers to shut down.
>=20
> Cheers,
>  Steve
>=20
>=20

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