[174282] in North American Network Operators' Group
Re: Vendor cert levels
daemon@ATHENA.MIT.EDU (Jared Mauch)
Wed Sep 3 15:26:36 2014
X-Original-To: nanog@nanog.org
From: Jared Mauch <jared@puck.nether.net>
In-Reply-To: <CAGFjxGbq3H+1m8XpM29DuQ-+cBNaz=CiEA+9AVxF6i=ot3FMEA@mail.gmail.com>
Date: Wed, 3 Sep 2014 15:23:16 -0400
To: Isaac Adams <isaacnanog@gmail.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
> On Sep 3, 2014, at 5:00 AM, Isaac Adams <isaacnanog@gmail.com> wrote:
>=20
> Hey Folks,
>=20
> I am trying to work out a strategy for vendor certification in our =
company.
> As a general rule, do you all fund employees certification and if so =
what
> kind of levels do you try to maintain as good practice?
>=20
> For example. NOC staff should be JNCIA and engineering JNCIP to JNCIE?
>=20
> Clearly certification does not usually reflect ability but it does =
help
> people feel valued and to maintain a basic level of competence.
Cisco discriminates against customers without certification and delays =
service and support to them as a result. (e.g.: you can=E2=80=99t open =
a sev 1 case online unless you are =E2=80=9CCCIE=E2=80=9D).
You likely want to have someone with this access in their account to =
speed access when there are network critical issues.
- Jared=
