[174162] in North American Network Operators' Group

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Re: centurylink chi2 and level3 -- network issues

daemon@ATHENA.MIT.EDU (SML)
Wed Aug 27 11:12:23 2014

X-Original-To: nanog@nanog.org
From: SML <sml@lordsargon.com>
To: nanog@nanog.org
Date: Wed, 27 Aug 2014 10:09:46 -0500
In-Reply-To: <53FDF2B5.2060304@wiredmedium.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

On 27 Aug 2014, at 10:01, Nick wrote:

> Is anyone else having network issue over the past week with 
> centurylink and their peer level3?
>
> I spoke with centurylinks noc team. They are not being helpful and 
> blame level3. I'm seeing period of high packet loss and poor 
> throughput speeds. From what I can tell. Its a problem between qwest 
> and level3 border routers.

CL is an upstream of our provider. We complained about this to our 
provider, and our upstream complained to CL. CL's response was that this 
is an oversubscription problem due to a CL customer violating its ToS, 
and CL's lawyers were involved.

That was two or three months ago.

...sigh...


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