[173839] in North American Network Operators' Group
Re: Dealing with abuse complaints to non-existent contacts
daemon@ATHENA.MIT.EDU (John Levine)
Sun Aug 10 13:10:35 2014
X-Original-To: nanog@nanog.org
Date: 10 Aug 2014 17:08:02 -0000
From: "John Levine" <johnl@iecc.com>
To: nanog@nanog.org
In-Reply-To: <CAO8NbkRLFtdOs+6sOmEWzRpi3ONwShjPGvicnVQb46MAk+5Lnw@mail.gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
>My e-mail bounced back from both recipients. Once being rejected by filter
>and the other because the e-mail address doesn't exist. I would have
>thought that contact details are rather important to be up to date, or not?
Opinions vary. Some providers would rather just cash the customers'
checks and not waste valuable staff time on complaints in languages
they can barely read.
After you block all traffic from the network (in my experience, if
they have bogus contacts, they have nothing of interest to say), you
might send a note to APNIC telling them that they might want to note
that those contacts are invalid.
R's,
John
