[173812] in North American Network Operators' Group

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AutoTask as a ticketing system in a MNS NOC

daemon@ATHENA.MIT.EDU (Chris Garrett)
Thu Aug 7 16:00:04 2014

X-Original-To: nanog@nanog.org
From: Chris Garrett <chris@aperturefiber.com>
Date: Thu, 7 Aug 2014 14:59:52 -0500
To: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org

Does anyone on list have any firsthand experience with this software as =
a primary ticketing platform in a high volume NOC?

We are moving away from SolarWinds WebHelpDesk as our ticketing platform =
and this one came into the bidding late.=20

http://www.autotask.com=

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