[173384] in North American Network Operators' Group

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Re: Connectivity issue between Verizon and Amazon EC2

daemon@ATHENA.MIT.EDU (Ray Van Dolson)
Tue Jul 22 20:30:04 2014

X-Original-To: nanog@nanog.org
Date: Tue, 22 Jul 2014 17:29:55 -0700
From: Ray Van Dolson <rvandolson@esri.com>
To: Tim Heckman <t@heckman.io>
In-Reply-To: <20140722055459.GA6624@esri.com>
Cc: "nanog@nanog.org list" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org

On Mon, Jul 21, 2014 at 10:54:59PM -0700, Ray Van Dolson wrote:
> Others appear to be having similar issues.  Seems like Verizon is
> pointing at AWS:
> 
> https://forums.aws.amazon.com/thread.jspa?messageID=558094
> 
> Ray
> 
> On Mon, Jul 21, 2014 at 08:56:27PM -0700, Tim Heckman wrote:
> > Realized I sent the reply to Roland. Apologies.
> > 
> > Here it is in full:
> > 
> > ####
> > 
> > I am seeing the same issue between AWS US-WEST 2 and Hurricane
> > Electric's Fremont 2 location (Linode). Looks to be deep within
> > Amanzon's network based on changes in latency in a simple trace
> > route.
> > 
> > I would provide an mtr, however my network configuration is
> > something mtr doesn't support.
> > 
> > Cheers!  -Tim

Update on this:

- We have a ticket open with both AWS and Verizon.
- AWS has responded and felt the issue was with Verizon, but notified
  their network team and asked them to investigate further.
- Nothing back from Verizon yet (anyone here have a Verizon NOC
  contact?)

In the interim, the issuer persists.

Thanks,
Ray

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