[173320] in North American Network Operators' Group

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Re: Hurricane Electric packet loss

daemon@ATHENA.MIT.EDU (Mehmet Akcin)
Tue Jul 22 07:28:20 2014

X-Original-To: nanog@nanog.org
In-Reply-To: <CFF48343.EA88F%wolfgang.nagele@ausregistry.com.au>
Date: Tue, 22 Jul 2014 04:28:10 -0700
From: Mehmet Akcin <mehmet@akcin.net>
To: "Wolfgang Nagele (AusRegistry)" <wolfgang.nagele@ausregistry.com.au>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org

I have always found HE.net guys very responsive, and open. I am sure
they re reading this and will ping you directly.



On Tue, Jul 22, 2014 at 4:09 AM, Wolfgang Nagele (AusRegistry)
<wolfgang.nagele@ausregistry.com.au> wrote:
> Hi,
>
> Two different thins. Once they were affected by the cable fault
> cross-Atlantic.
>
> All the other times the problem was acknowledged and then disappeared. No
> further detail given. :(
>
> Cheers,
> Wolfgang
>
> On 7/22/14, 9:03 PM, "Mehmet Akcin" <mehmet@akcin.net> wrote:
>
> And what did HE say when you asked them?
>
> Mehmet
>
> On Jul 22, 2014, at 5:48, "Wolfgang Nagele (AusRegistry)"
> <wolfgang.nagele@ausregistry.com.au> wrote:
> Hi,
> We=E2=80=99ve been customers of Hurricane Electric for a number of years =
now and
> always been happy with their service.
> In recent months packet loss on some of their major routes has become a v=
ery
> common (every few days) occurrence. Without knowledge of their network I =
am
> unsure what=E2=80=99s the cause of it but we=E2=80=99ve seen it on the To=
kyo - US routes as
> well as the London - US routes. It reminds me of the Cogent expansion whi=
ch
> was carried out by unsustainable oversubscription which eventually result=
ed
> in unusable service for a number of years. Having seen some of the rates
> that HE has been selling for I can=E2=80=99t help but wonder if they made=
 the same
> mistake ...
> Here is an example of what=E2=80=99s going on again atm.
> HOST: prolocation01.ring.nlnog.ne Loss%   Snt   Last   Avg  Best  Wrst St=
Dev
>   1.|-- 2a00:d00:ff:136::253       0.0%    11    0.3   0.3   0.3   0.4   =
0.0
>   2.|-- 2a00:d00:1:12::1           0.0%    10    0.7   0.8   0.7   1.1   =
0.1
>   3.|-- hurricane-electric.nikhef  0.0%    10    0.7   3.1   0.7   8.3   =
2.9
>   4.|-- 100ge9-1.core1.lon2.he.ne  0.0%    10    9.8  12.6   8.0  19.2   =
4.1
>   5.|-- 100ge1-1.core1.nyc4.he.ne 10.0%    10   74.7  74.6  73.7  80.8   =
2.3
>   6.|-- 10ge10-3.core1.lax1.he.ne 30.0%    10  133.4 138.0 133.4 145.1   =
4.8
>   7.|-- 10ge1-3.core1.lax2.he.net 20.0%    10  135.7 139.1 133.4 145.1   =
4.5
>   8.|-- 2001:504:13::3b           40.0%    10  143.2 143.1 142.1 144.4   =
0.8
>   9.|-- 2402:7800:100:1::55       50.0%    10  144.4 144.1 143.8 144.4   =
0.2
> 10.|-- 2402:7800:0:1::f6         60.0%    10  298.7 298.4 298.2 298.7   0=
.2
> 11.|-- ge-0-1-4.cor02.syd03.nsw. 10.0%    10  299.3 298.9 298.3 299.5   0=
.5
> 12.|-- 2402:7800:0:2::18a        20.0%    10  299.7 299.4 298.9 300.1   0=
.4
> 13.|-- 2001:dcd:12::10           30.0%    10  299.8 299.5 298.8 300.0   0=
.5
> Is anybody else observing this as well?
> Cheers,
> Wolfgang
>
>

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