[172687] in North American Network Operators' Group
Re: Comcast Business Internet Options
daemon@ATHENA.MIT.EDU (rwebb@ropeguru.com)
Mon Jun 30 16:41:05 2014
X-Original-To: nanog@nanog.org
From: "rwebb@ropeguru.com" <rwebb@ropeguru.com>
To: "Phil Gardner" <phil.gardnerjr@gmail.com>
Date: Mon, 30 Jun 2014 16:40:55 -0400
In-Reply-To: <53B1BF5E.3010107@gmail.com>
Cc: NANOG list <nanog@nanog.org>
Reply-To: Robert Webb <rwebb@ropeguru.com>
Errors-To: nanog-bounces@nanog.org
I have a cable based business in my residence.
There is no SLA with the standard business class service. However, I
have typically seen about a 4 hour response time during the week for a
tech and never any longer than the next day.
As far as install fees and such, the only way to get it waived, as
others have mentioned, is a 3 year contract. Lower fee for 2 year
contract and full install fee for 1 year contract. Good deal with the
Visa Card as I have never heard of that being offered before.
You get the saem "up to" BS as residential and if you want static IP's
with that, be prepared for a required $12.95 equipment rental fee on
top of the monthly price, static IP price, and tax.
Robert
On Mon, 30 Jun 2014 15:49:50 -0400
Phil Gardner <phil.gardnerjr@gmail.com> wrote:
> Damn, interesting. Though for my needs, I'm more interested in the
>response time for service than all out speed.
>
> I'd also be surprised if they offer that in my state.
>
>
> On 06/30/2014 02:37 PM, Will Dean wrote:
>> Phil,
>>
>>
>> Comcast does have a residential fiber tier that leverages their
>>metro
>> ethernet network. https://www.comcast.com/505
>>
