[171302] in North American Network Operators' Group
Re: AOL Mail updates DMARC policy to 'reject'
daemon@ATHENA.MIT.EDU (Mike A)
Fri Apr 25 13:54:52 2014
Date: Fri, 25 Apr 2014 12:52:38 -0500
From: Mike A <mikea@mikea.ath.cx>
To: nanog@nanog.org
In-Reply-To: <535A9CF9.4010803@meetinghouse.net>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Fri, Apr 25, 2014 at 01:35:53PM -0400, Miles Fidelman wrote:
> Chris Adams wrote:
> >Once upon a time, Steven Saner <ssaner@hubris.net> said:
> >>We run several mailing lists for customers. We frequently get feedback
> >>reports from AOL saying that the AOL user has flagged the message as
> >>spam. So, we remove said user from the list. They then complain that
> >>they have been removed and swear that they didn't do it. Anyone have a
> >>handle on what this is about?
> >That has been a problem basically as long as AOL has had the feedback
> >loop. The theory is that some AOL users use "This is spam" as a delete
> >button; apparently at one point the buttons were right next to each
> >other (making it an easy accident).
>
> I still see this one, both accidentally and intentionally (I'm not
> interested in this topic, so it's spam.)
>
> Most of the lists I run are small - parent-teacher organizations, churches,
> and such - and I generally warn people about hitting the spam button, then I
> drop them if they do it again.
I see this very frequently -- dozens of times per day -- for all manner of
things, including receipts for fairly expensive state government licenses
and permits. I can't imagine anyone intentionally marking these as spam, but
certainly can see a finger check causing the problem.
--
Mike Andrews, W5EGO
mikea@mikea.ath.cx
Tired old sysadmin
