[171024] in North American Network Operators' Group
Re: DNS Issue with proofpoint.com
daemon@ATHENA.MIT.EDU (TGLASSEY)
Wed Apr 16 10:45:40 2014
Date: Wed, 16 Apr 2014 07:45:21 -0700
From: TGLASSEY <tglassey@earthlink.net>
To: nanog@nanog.org
In-Reply-To: <CAGkwwuMhBBp1dQZfP3-8QGpBr129+3eeTo47FkZwZTbtb+xQJw@mail.gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Wouldn't it make sense if we created a specific mail alias for
requesting DNS flushes? This seems to happen statistically often enough
it might be a valuable service to bundle under the NANOG umbrella.
Todd
On 4/16/2014 2:27 AM, Jaren Angerbauer wrote:
> All,
>
> Sending this out (to multiple lists -- apologies for the potential
> duplicates) in the hopes to proactively resolve any mail flow issues to /
> from Proofpoint customers.
>
> Earlier this evening, we had some DNS issues with our domain (proofpoint.com).
> We've resolved the main problem, however, due to old cached DNS
> information, the fall out now is that *many* (i.e. hundreds at this point)
> customers are are seeing major email delays.
>
> For any DNS operators, it would be much appreciated if you could flush your
> DNS servers for proofpoint.com.
>
> Among other providers, we are still seeing delays with mail flow to ATT
> Wireless and Verizon Wireless.
>
> Thanks in advance for your assistance on this.
>
> Jaren Angerbauer
> Deliverability & ISP Relations Manager
> Proofpoint
>
--
-------------
Personal Email - Disclaimers Apply
