[170060] in North American Network Operators' Group

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RE: Level 3 blames Internet slowdowns on Technica

daemon@ATHENA.MIT.EDU (Naslund, Steve)
Sun Mar 23 22:00:11 2014

From: "Naslund, Steve" <SNaslund@medline.com>
To: Joe Greco <jgreco@ns.sol.net>
Date: Mon, 24 Mar 2014 01:59:51 +0000
In-Reply-To: <201403211501.s2LF171x005077@aurora.sol.net>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

>> We don't know because the service provider rolls that cost up along=20
>> with th=3D e services they sell.  That is my point.  They are able to=20
> >spread the costs=3D  out based on the profitable services they sell.

>Okay.

>> If they were not able to =3D
> >sell us services I am not sure they could afford to provide that=20
> >infrastruc=3D ture.

>That's a crock.  You can always provide infrastructure without selling ser=
vices on top of it.  It's wire.  Or fiber.  Or whatever.  If you're not abl=
e to subsidize the >infrastructure with services, then what you actually ge=
t is a less distorted reality where you can actually identify the component=
 costs (circuit, services, etc).

Sure you could do that.  I'm not denying that you could.  I am saying good =
luck making money on that or getting that business model funded.

>> In fact, having been a service provider I can tell you that I paid t=3D=
=20
>> he LEC about $4 a month for a copper pair to your house to sell DSL=20
> >service=3D  at around ten times that cost.  I am sure the LEC was not=20
> >making money at =3D the $4 a month and I know I could not fund a build o=
ut for that price.


>Why would you try to fund a build out on that?

How are you going to get more than that?  I am saying you CAN'T fund a buil=
d out that way.  That's why a pure infrastructure model is not economically=
 viable unless you have exclusivity that forces people to use it.

>Why wouldn't you instead charge for the build out as a NRC and then charge=
 for maintenance as a MRC?

Because your customer will not pay a NRC for a residential build-out.  I kn=
ow from experience that it is hard to get even business customers to eat a =
reasonable construction cost of a couple thousand dollars.  Try that model =
against an incumbent cable company and see how that works.  Will they be wi=
lling to pay thousands to be on your fiber network not knowing what the ser=
vice is like until they commit or will they be more likely to go with the i=
ncumbent cable company with a simple monthly charge. =20

In a low density area you can never fund a build out which is where univers=
al access charges came from and the reason that rural LECs are exempt from =
competition.  In return for building a network that is not profitable easil=
y they get exclusive access to sell services on it to give them a chance.  =
Will your NRC be reasonable anywhere outside a major metro area?

>What you're suggesting reeks of the deliberate cost distortion games that =
go on so often.  My personal favorite is cell phone contracts where the cos=
t of the >phone is *cough* "subsidized" by the carrier.  But what's really =
happening is that the customer is paying for the phone over the term of the=
 contract, and if >the customer doesn't get a different phone at the end of=
 the contract, then the carrier ...  lowers their monthly rate accordingly?=
  No, of course not...  they >
>keep it as profit.

The carriers do subsidize the cost of phones and often they are free.  You =
can also get your phone upgraded on a schedule that is usually a couple yea=
rs at most, you just have to ask.    This is a legacy model to get customer=
s past the entry point of phones that might have cost up to $1,000.  Just l=
ook at the cost of a cell phone without any service attached to it.  It is =
much greater than what you pay when you buy a phone with service.  It is th=
e customer spreading the costs out over the life of a contract because more=
 people care more about monthly costs than overall cost.  Do you think peop=
le want to fund communications infrastructure to a home they might move out=
 of in a year or two?  By the way, how do you continue to collect the NRC i=
f I do move?   I can sell my home tomorrow,  Do I still have to pay for you=
r fiber build?  Can you mandate that the grandma that moves in has to pay f=
or it now even if she does need high speed services?

It's not a cost distortion game.  What is going on is that the LECs origina=
lly built their network out with the model of a captive customer that they =
could recover costs from for the life of the infrastructure so a 20 - 30 ye=
ar payout was reasonable.  Unfortunately for the competitive communications=
 provider, the capital markets will not fund a model like that and the cust=
omer is not captive anymore.  Would you bet that any of your customers will=
 be with you 20 -30 years from now?  Just about every transport level provi=
der of fiber networks got in serious financial trouble.  Look at MFS, Globa=
l Crossing, Williams, etc.  The more successful model is like Level 3 who s=
old service on top of an infrastructure (much of which was bought out from =
under failed transport only providers).  It was hard to make money on the c=
ity to city and country to country fiber network.  The fiber to the home wi=
ll be completely unprofitable without exclusive access or the ability to se=
ll multiple services on it.

The economic reality is that if I build out an expensive infrastructure I h=
ave to pile on as many high priced services as possible to order to maximiz=
e the revenue from it.  A customer who does not balk at a $200 a  month TV/=
voice/Internet service is not going to be happy getting a bill of $50 a mon=
th for a fiber loop.  The services are what the customer really wants and w=
here you can add bells and whistle with little added expense.  The infrastr=
ucture is the expensive part.

BTW, if you think that NRC infrastructure charge would ever go away, you ar=
e kidding yourself.  Here in Illinois, we have been paying for the construc=
tion of our tollway in perpetuity.  When it was originally built the state =
promised to remove the tolls as soon as construction costs were recovered. =
 We are still waiting and will be forever.

If you want, you can criticize the model of the free economic that use prof=
it to determine viability but unfortunately someone pays the bill in the en=
d.  Whether it is government funded, a grant, or a commercial enterprise, e=
xpenses get recovered.  The only difference is that in a free market the cu=
stomer gets to choose what they pay for.  In any other model, everyone pays=
 whether they like it or not.  I think our communications model had to deve=
lop as a managed monopoly otherwise it would not have been the universal so=
lution that it is today.  Now we have to deal with the downside of the mono=
poly as well.

Steven Naslund
Chicago IL



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