[168704] in North American Network Operators' Group

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Re: Do network diagnostic tools need upgrade?

daemon@ATHENA.MIT.EDU (Jared Mauch)
Mon Feb 3 14:15:25 2014

From: Jared Mauch <jared@puck.nether.net>
In-Reply-To: <52EFE702.2030103@alvarezp.ods.org>
Date: Mon, 3 Feb 2014 14:15:02 -0500
To: Octavio Alvarez <alvarezp@alvarezp.ods.org>
Cc: nanog list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org


On Feb 3, 2014, at 1:59 PM, Octavio Alvarez <alvarezp@alvarezp.ods.org> =
wrote:

> On 02/03/2014 05:33 AM, Ammar Salih wrote:
>> Hello NANOG list members,
>>=20
>> I have a question for you, are you happy with the current network
>> diagnostic tools, like ping, trace route .. etc,
>=20
> What tools are you referring to by "..."? There are many others. I =
like
> tcptraceroute (there are two variants of it) and mtr.

There are lesser known options that are used by folks, eg: ping =
record-route.

One could certainly use those available tools, but most folks have a =
hard
enough time interpreting traceroute output.  I've seen customers =
complain
about performance to have us show them it's on their network, or their =
firewall
modules, etc..

Having statistics on network usage/errors/drops is incredible useful in
isolating the performance limitations.  Knowing that a firewall maxes at =
350Mb/s
is as equally useful as having protocol extensions to collect the data.

One of my early experiences with a sysadmin who only cared about the =
application/OS
was "the router is a black box that gets my packets there".  Knowing the =
behavior beyond
there is also important (how latency/loss impacts tcp/udp/application =
performance for
example).

Most importantly, keeping an open mind when troubleshooting is helpful.  =
Sometimes
you find something unexpected.  (eg: uRPF drops when responding IP is =
mapped-v4-in-v6
from within 6PE network).

- Jared=


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