[166834] in North American Network Operators' Group
Re: Automatic abuse reports
daemon@ATHENA.MIT.EDU (Sam Moats)
Wed Nov 13 21:36:34 2013
To: Jimmy Hess <mysidia@gmail.com>
Date: Wed, 13 Nov 2013 21:33:29 -0500
From: Sam Moats <sam@circlenet.us>
Mail-Reply-To: <sam@circlenet.us>
In-Reply-To: <CAAAwwbVkiH1eiaEQZJaNEC6Q2PPcEoG8bz=5UYg4xWC3H9j-7Q@mail.gmail.com>
Cc: NANOG list <nanog@nanog.org>
Reply-To: sam@circlenet.us
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Don't have access to a normal PC right now but I agreed with this
approach so much that I'm typing a response on a 10 button pad.
Sam
On 2013-11-13 21:33, Jimmy Hess wrote:
> On Wed, Nov 13, 2013 at 3:46 AM, Sam Moats <sam@circlenet.us [1]>
> wrote:
>
>
>
>> about its long term benefit to the entire network. I cant think of a
>> way to remove the incentive for this
>> short term thinking.
>
> The end users can, by inquiring about the abuse desk, before
> agreeing to sign up for service.
>
> In this manner "Not having a good abuse" desk becomes a cost
> center, in the form of suppressed opportunities for future revenue.
>
> Federal entities, etc, when soliciting for proposals from ISPs and
> service providers.... in addition to the "Must have IPv6
> support",
>
> could add a line "Must have a highly-responsive abuse desk/abuse
> contact; with 4 professional references from email or network
> operators in the industry who have worked with the abuse desk";
>
> must aggregate and report matters of potential abuse or complaints
> regarding subscribers outgoing mail or IP traffic within 3 hours
> on average, during business hours.... and within 5 hours 24x7 ...
> etc...
>
> --
> -JH
>
> Links:
> ------
> [1] mailto:sam@circlenet.us
