[166796] in North American Network Operators' Group
Any issues with Verizon FIOS?
daemon@ATHENA.MIT.EDU (Sean Cline)
Sat Nov 9 21:41:28 2013
X-Barracuda-Envelope-From: scline@riotgames.com
From: Sean Cline <scline@riotgames.com>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Sun, 10 Nov 2013 02:41:13 +0000
Cc: "smcline06@gmail.com" <smcline06@gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Good evening everyone, for the past two days our customers using Verizon FI=
OS (residential) have been complaining about high latency or intermittent p=
acketloss to several of our datacenters throughout the US.
We have been trying to get in contact with Verizon but since we don't direc=
tly peer with Verizon they have no obligation to answer us, we are not gett=
ing very far with them directly.
Here is a sample traceroutes, any information if you guys/girls are aware o=
f would be super helpful :)
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1=
]
2 5 ms 5 ms 4 ms 96.243.154.1
3 9 ms 11 ms 11 ms G0-9-1-6.TAMPFL-LCR-22.verizon-gni.net [130=
.81.140.64]
4 34 ms 10 ms 9 ms so-4-0-0-0.TPA01-BB-RTR2.verizon-gni.net [1=
30.81.199.28]
5 96 ms 96 ms 78 ms 0.ae2.XL4.LAX15.ALTER.NET [140.222.227.21]
6 63 ms 64 ms 64 ms POS7-0-0.GW3.LAX15.ALTER.NET [152.63.112.10=
9]
7 77 ms 78 ms 78 ms internapGIGE-gw.customer.alter.net [157.130=
.236.110]
8 77 ms 77 ms 77 ms border1.po2-20g-bbnet2.lax010.pnap.net [216=
.52.255.103]
1 1 ms <1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1=
]
2 5 ms 5 ms 5 ms L100.NYCMNY-VFTTP-32.verizon-gni.net [71.12=
5.61.1]
3 8 ms 7 ms 7 ms G1-15-2-5.NYCMNY-LCR-22.verizon-gni.net [13=
0.81.218.58]
4 7 ms 6 ms 6 ms ae4-0.NY5030-BB-RTR1.verizon-gni.net [130.8=
1.163.224]
5 92 ms 91 ms 70 ms 0.xe-6-1-0.XL3.LAX15.ALTER.NET [152.63.112.=
146]
6 71 ms 69 ms 71 ms POS6-0-0.GW3.LAX15.ALTER.NET [152.63.112.10=
5]
7 81 ms 83 ms 83 ms internapGIGE-gw.customer.alter.net [157.130=
.236.110]
8 81 ms 81 ms 84 ms border1.po2-20g-bbnet2.lax010.pnap.net [216=
.52.255.103]
