[166428] in North American Network Operators' Group
Re: Point to Point Ethernet request
daemon@ATHENA.MIT.EDU (Joshua Goldbard)
Thu Oct 24 02:27:56 2013
From: Joshua Goldbard <j@2600hz.com>
To: Crist Clark <cjc+nanog@pumpky.net>
Date: Thu, 24 Oct 2013 06:27:44 +0000
In-Reply-To: <CAAcrURL9EoZ6LdAqG9k7TjZFhgyBTPosA=n5N_Pav=GnhmWzYw@mail.gmail.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Buzz me offline and I'll connect you to them. I used to work there.
Cheers,
Joshua
Sent from my iPad
> On Oct 23, 2013, at 11:13 PM, "Crist Clark" <cjc+nanog@pumpky.net> wrote:
>=20
> Got 10 GbE service from a data center in Santa Clara to a campus in San
> Mateo California from Comcast. Been pretty solid. Only blips have been
> anounced maintenance. When I have contacted support, I really can't
> complain.
>=20
> It's L2. I see my BPDUs and LLDPDUs come through.
>=20
> So, yeah, it exists.
>=20
> Related, maybe:
>=20
> Has anyone actually seen Comcast's "ethernet" service? This is
> advertised as a symmetrical, high-speed (100mb+?) business service not
> consumer stuff.
>=20
> I called several times out of curiosity. Using the phone number for
> this service on their website got me switched around several times by
> people who seemed to barely know what I was talking about.
>=20
> One wanted to engage me in a debate about why asymmetrical 20/7
> (whatever it was) isn't good enough I assume because that's all she
> was involved with so I muttered something about routing net blocks etc
> so she gave up and switched me again. Fine.
>=20
> Then I'd finally get someone who seemed reasonable, seemed to know
> what I was asking about, took down my call back info and promised
> someone would get back to me within one business day.
>=20
> Never got a callback. Tried this a few times, same result.
>=20
> So, does it exist?
>=20
> I suppose if sales won't call you back you have to wonder what support
> would be like.
>=20
> P.S. Their website for this service invites you to enter your address
> to see if it's available and assures me it is, that's where you get
> the phone number to call sales.
>=20
> --
> -Barry Shein
>=20
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