[165698] in North American Network Operators' Group

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Re: The block message is 521 DNSRBL: Blocked for abuse

daemon@ATHENA.MIT.EDU (Carlos Kamtha)
Wed Sep 18 20:38:04 2013

Date: Wed, 18 Sep 2013 20:38:08 -0400
From: Carlos Kamtha <kamtha@ak-labs.net>
To: NANOG <NANOG@abcsupply.com>
In-Reply-To: <3CD2C55A8CD6E74EB451AC934C8CCD319EA4C742@MBLocal02.abcsupply.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org


Quite unfortunate..

These days, when allocated 'new' IPV4 space you really have to do a little =
homework to make sure it 'clean'.=20

I would suggest that you run your CIDR block through http://multirbl.valli.=
org/lookup/.=20

IF it's mostly clean and not on hardcore lists such as SpamHaus ROKSO, then=
 there's hope.=20

Whatever lists your netblock is on you will just have to contact thier abus=
e dept. and explain your predicament and
stay on top of it.

Sounds like you are well on your way to doing that..=20

Good luck.=20

Carlos.=20

On Wed, Sep 18, 2013 at 04:07:25PM +0000, NANOG wrote:
> We recently purchased new IP addresses from ARIN, with plans on using one=
 of them for our external and internal email delivery.  We set up a reverse=
 lookup and a SPF record for the newly purchased IP to prevent being classi=
fied as spam.  We tested the functionality of the PTR and SPF record succes=
sfully using varies internet tools like dnsstuff.com, mxtoolbox.com, and ki=
tterman.com.  Unfortunately, when we send emails to any AT&T or Network Sol=
utions hosted email we are being block as a spam abuser.  I checked varies =
spam database tools and our IP addresses are not listed, but we are still b=
eing blocked by both AT&T and Network Solution.  The block message is 521 D=
NSRBL: Blocked for abuse.  In an attempt to be proactive, I contacted Netwo=
rk Solution and was told that each recipient would have to request we be wh=
itelisted, and AT&T directed me to an online form that I submitted to be re=
moved from the blacklist.  Unfortunately, we are still not able to send ema=
ils to either AT&T or Network Solutions hosted emails.  Our mail server IP =
address is 74.112.99.25, which resolves to mail.abcsupply.com.  Does anyone=
 have any suggestions on where to turn next?  Is it possible they are block=
ing us based on old information from the previous IP address block owner?  =
Any help tracking this down would be appreciated.
>=20
>=20
> Derrick Wash
> Microsoft Systems Administrator
> ABC Supply Company Inc
> Office: (608)368-2214
> Fax: (608)363-0214


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