[165378] in North American Network Operators' Group
Any from O1 alive today?
daemon@ATHENA.MIT.EDU (Robert Glover)
Mon Sep 2 22:04:54 2013
Date: Mon, 02 Sep 2013 07:57:57 -0700
From: Robert Glover <robertg@garlic.com>
To: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Dear O1,
Your managed modem service appears to not be authenticating users at
this time. We have some grumpy dial-up users this morning. Our RADIUS
is functioning normally (other services are able to authenticate against
it successfully).
Your support line (1-888-444-1111) rings fast-busy about 80% of the time
I call it this morning (the other 20%, it works fine)
Your on-call staff that I paged has yet to respond.
Thanks,
-Bobby
