[165269] in North American Network Operators' Group
Re: Evaluating Tier 1 Internet providers
daemon@ATHENA.MIT.EDU (Bryan Socha)
Tue Aug 27 17:45:27 2013
In-Reply-To: <017601cea358$00a86ad0$01f94070$@com>
Date: Tue, 27 Aug 2013 17:45:08 -0400
From: Bryan Socha <bryan@serverstack.com>
To: Eric Louie <elouie@yahoo.com>, nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
To add some more from recent experiences.. Most of these are in colocation
datacenters.
- speed to handle your emergency support call. (recent experience, some
tier1 can take a couple hours)
- if support requires a portal opened ticket, is the staff to reset a
password also 24/7.
- Latency in your region. (recent experience: I removed 4 circuits
because the backbones weren't the same in different areas).
- Is you location a pop, metro ring or dedicated fiber elsewhere.
- To get more specific, where is their peering in relationship to you.
Strong peering not near you could mean a lot of extra latency just to get
off their network.
thanks,
Bryan Socha
